FAQs

FAQ — Lumière Beauty

How does the Lumière LED Therapy Mask work?
The Lumière Mask uses 7 wavelengths of LED light therapy — the same technology used in professional dermatology settings — delivered in a 10-minute wireless session. Different wavelengths target different skin concerns, working below the surface rather than just on top of it.

How long is each session?
Each session is 10 minutes. We recommend using it consistently every night as part of the Lumière Ritual for best results.

What is the Lumière Ritual?
The Lumière Ritual is a three-step evening routine: cleanse with the Sonic Cleansing Wand, illuminate with the LED Therapy Mask for 10 minutes, then apply the Anua Heartleaf Serum with the wand on warm mode immediately after while skin is most receptive.

Is it safe for all skin types?
Yes. The Lumière LED Therapy Mask is safe for all skin types including sensitive skin. LED light therapy is non-invasive, pain-free, and UV-free. If you have a specific skin condition or are under medical treatment, we recommend checking with your doctor before use.

Is the mask wireless?
Yes. The Lumière Mask is fully wireless and rechargeable via USB-C. No cords during your session.

How long does the battery last?
The mask charges via USB-C and holds enough charge for multiple sessions before needing to be recharged.

What wavelengths does the mask use?
The mask uses 7 wavelengths: red, blue, near-infrared, yellow, green, cyan, and white. Each is associated with targeting different skin concerns.

How long does shipping take?
We ship within the United States only. Orders arrive within 7–14 business days. You'll receive a tracking number by email as soon as your order ships.

Is shipping free?
Yes. Free shipping is included on every order.

What is your return policy?
We offer a full 30-day money-back guarantee on every order. If you don't see a visible difference within 30 days, we'll refund you completely — no photos, no forms, no questions asked. Email us at contact@buy-lumiere.com to start the process.

How do I contact you?
Email us at contact@buy-lumiere.com. We aim to respond within 24 hours.

Where can I buy the Lumière Mask?
The Lumière LED Therapy Mask is only available at buy-lumiere.com. We don't sell on Amazon or any third-party retailer — buying directly ensures you receive the authentic product and our full 30-day guarantee.

What's included with the mask?
Every Lumière Mask ships with the wireless rechargeable mask, an adjustable strap for all face sizes, a USB-C charging cable, and an instruction card with 5 recommended protocols.

Can I use just the mask without the full Ritual Set?
Absolutely. The mask works as a standalone device. The Ritual Set simply enhances results by pairing the mask with the Sonic Cleansing Wand and Anua Heartleaf Serum in the optimal sequence.